Customer service

Our customer service is ready to assist you in Finnish or in English. If you need assistance, please contact us via email at ponsseshop@ponsse.com. Please include as many details as you can about your order. If you need help with your order, please include the order number and product codes of the items you ordered, if necessary.

If you have an urgent request, please call us instead of emailing so that we can give you answers promptly.

Ponsseshop.com customer service is available Mon–Fri between 12 noon and 3 pm.

Phone +358 20 768 8100
Email ponsseshop@ponsse.com